최근 결제된 Zoom 구독 Pro 요금제에 대한 환불을 요청드립니다. | Community
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February 23, 2026
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최근 결제된 Zoom 구독 Pro 요금제에 대한 환불을 요청드립니다.

  • February 23, 2026
  • 1 reply
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최근 결제된 Zoom 구독 Pro 요금제에 대한 환불을 요청드립니다.

전년도 일회성으로 결제하였는데, 올해 다시 결제되었습니다.

회사 비용으로 결제한 거라 빠른 처리 부탁드립니다.

    This topic has been closed for replies.
    Best answer by aluyun

    Hi ​@SecurityBusinessTeam,

    Thank you for reaching out. We understand that unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    April 14, 2026

    Hi ​@SecurityBusinessTeam,

    Thank you for reaching out. We understand that unexpected charges or auto-renewals can be frustrating.


    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.