줌 계정 환불을 요청드립니다. | Community
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DongwookShin
Newcomer
December 4, 2025
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줌 계정 환불을 요청드립니다.

  • December 4, 2025
  • 1 reply
  • 47 views

안녕하세요, Zoom 고객센터 담당자님.

저는  계정을 사용 중이며, 최근 Zoom 구독 프로 요금제에 대해 환불을 요청드립니다.

해당 결제는 2025년 12월 04일  오후 1시 26분에 이루어졌으며, 쿠폰 사용에 대한 테스트로 1년 구독을 눌렀으나
쿠폰 관 무관하게 바로 결제가 되어 버렸습니다.
앞으로도 계속 사용중이니 부디 결제된 234,726 Won에 대해서는 환불 처리를 간곡히 부탁드립니다.

    This topic has been closed for replies.
    Best answer by aluyun

    Hello there,

    Thanks for reaching out. We know unexpected charges can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    aluyun
    Community Manager
    aluyunAnswer
    Community Manager
    April 16, 2026

    Hello there,

    Thanks for reaching out. We know unexpected charges can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

     

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

     

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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