줌 결제 취소와 환불처리 요청합니다 | Community
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April 2, 2026
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줌 결제 취소와 환불처리 요청합니다

  • April 2, 2026
  • 1 reply
  • 3 views

zoom 무료 사용 후 자동 1달 결제가 되어 당일에 바로 취소 요청합니다.

 

더이상 사용하지 않아 결제 취소 및 환불하려고 합니다. 

 

청구서내역 아래에 첨부합니다.

 

 

2026. 04. 02 청수서번호 : INV348220452 

2026. 04. 02 7063052341 KRW 카카오페이 DMS IT팀

 

요금 세부 정보 요금 설명 청구 기간 소계 세금, 수수료 및 추가 요 금 총계 요금 이름: Zoom Workplace Pro Monthly

수량: 1 단가: 23,799 KRW 2026. 04. 02~2026. 05. 01

23,799 KRW 2,380 KRW

26,179 KRW

소계 23,799 KRW 총계(세금, 수수료 및 추가 요금 포함) 26,179 KRW 청구서 잔액 0 KRW

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@DMS IT팀,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    April 2, 2026

    Hello ​@DMS IT팀,

     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.