줌 결제취소 처리와 환불처리 요청합니다. | Community
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Newcomer
November 30, 2025
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줌 결제취소 처리와 환불처리 요청합니다.

  • November 30, 2025
  • 2 replies
  • 40 views

2025년 11월 29일에 결제처리된 Zoom pro에 대하여 

 

결제취소 및 환불 요청 드립니다.

 

결제 갱신에 관한 메일을 확인하지 못하였고, 결제일 이후 서비스를 이용하지 않았습니다.

This topic has been closed for replies.
Best answer by MGSR

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

2 replies

New Member
March 3, 2026

현재 구독을취소하고자합니다 

MGSR
Community Manager
MGSRAnswer
Community Manager
March 3, 2026

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.