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Newcomer
Nov 30, 2025 11:47 PM UTC
Solved

줌 결제취소 처리와 환불처리 요청합니다.

2025년 11월 29일에 결제처리된 Zoom pro에 대하여 

 

결제취소 및 환불 요청 드립니다.

 

결제 갱신에 관한 메일을 확인하지 못하였고, 결제일 이후 서비스를 이용하지 않았습니다.

This topic has been closed for replies.
MGSR
MGSRAnswer
Community Manager
Mar 3, 2026 2:57 PM UTC

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

2 replies

Newcomer
Mar 3, 2026 7:00 AM UTC

현재 구독을취소하고자합니다 

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MGSR
Community Manager
MGSRAnswer
Community Manager
Mar 3, 2026 2:57 PM UTC

Hello there,

Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.

Translate