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Newcomer
SecurityBusinessTeam
Newcomer
February 23, 2026
Solved

빠른 환불 처리를 부탁드립니다.

빠른 환불처리를 부탁드립니다.

전년도에만 사용하던 서비스인데, 올해 자동결제가 되었습니다.

회사 비용인 관계로 빠른 업무 지원을 해주시기 바랍니다.

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    MGSR
    MGSRAnswer
    Community Manager
    February 23, 2026

    Hello ​@SecurityBusinessTeam,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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    1 reply

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    February 23, 2026

    Hello ​@SecurityBusinessTeam,

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

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