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Newcomer
December 28, 2025
Solved

구독취소 & 결제취소

  • December 28, 2025
  • 1 reply
  • 112 views

구독 자동 결제가 되었는데 취소해야합니다.

다른 아이디로 구독 신청하려고 하니

1년 구독과 결제된 내역은 바로 캔슬 진행해주세요.

    This topic has been closed for replies.
    Best answer by MGSR

    Hello ​@임 현주,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.

    1 reply

    Newcomer
    March 13, 2026

    구독취소 및 카드결재 취소를 할려고 합니다   무척 복잡합니다   도와 주세요

     

    MGSR
    Community Manager
    MGSRAnswer
    Community Manager
    March 13, 2026

    Hello ​@임 현주,
     

    Thanks for reaching out. We know unexpected charges or auto-renewals can be frustrating.
    For security and privacy reasons, refunds, cancellations, and billing changes can’t be handled in the Community.

    For account-specific help, please start with the Zoom Virtual Agent, which can connect you to Billing Support if needed. Charges are generally non-refundable once processed, per Zoom’s Terms of Service.

    For additional context, you can also review our article on canceling subscriptions and unexpected charges.