二重請求

Hello, ​@JSL47!

Thanks for reaching out. We understand that unexpected charges or duplicate billing situations can be frustrating.

For security and privacy reasons, refunds, cancellations, and billing-related account changes cannot be handled through the Community.

For account-specific assistance, please start with the Zoom Virtual Agent, which can connect you with Billing Support if further review is needed. Please note that charges are generally non-refundable once processed, per Zoom’s Terms of Service.

For additional context, you can also review our article on canceling subscriptions and unexpected charges.