Zapier Automation Error While Retrieving: The app returned "Meeting does not Exist" | Community
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Newcomer
July 21, 2025
Question

Zapier Automation Error While Retrieving: The app returned "Meeting does not Exist"

  • July 21, 2025
  • 2 replies
  • 4 views

I am trying to set up an automation around the ZoomAI Summary. When I go to setup my first Step and Test my Trigger, I get:

Error code: Error while retrieving: The app returned "Meeting does not exist: WjL+QoPoSeKlcNgDGsqjXg==.".

 

Yes I have already connected my Zoom account and "tested connection" and that was successful

 

I have looked for any restricting settings that may block Zapier from being able to find the meeting and turned them off:

Only Authenticated users can view cloud recording is OFF and

Require password to access shared cloud recordings is OFF

 

I figured it may not work unless there is a brand new meeting, so I made a brand new meeting and it generated a summary, but Zapier still didn't pick it up.

 

Any ideas on how I can get this working?

2 replies

Josh_Stanley
Community Champion | Employee
Community Champion | Employee
July 24, 2025

I am sorry @gabitag, if the summary is in fact being generated and its Zapier that can not access it, there is not much support we can provide on the Zoom side.  You may need to reach out to Zapier support to identify the access limitation.  Also, depending on the automation request, you could try out Zoom Workflows to see if the same can be done natively.

Employee
July 29, 2025

checking in on this.  After some further testing did you note if you were the host of the meeting? @gabitag 

gabitagAuthor
Newcomer
July 29, 2025

Thank you,

 

Yes I was the host of the meeting. I tested by creating a meeting, joining the meeting, letting it generate a summary, and then trying to run the Zap test. So I was host and the only attendee