Use Zoom AI Companion in 1-1 Phone calls | Community
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Newcomer
February 21, 2025
Question

Use Zoom AI Companion in 1-1 Phone calls

  • February 21, 2025
  • 1 reply
  • 1 view

Is there a workaround to invite Zoom AI Companion to a 1-1 phone call so we can generate a call summary? Some of our users are migrating from other platforms to Zoom and they asked about this feature. 

1 reply

Vinnie
Community Champion | Customer
Community Champion | Customer
March 15, 2025

Hello @leadcenterAI 

Zoom Phone supports AI Companion on 1-1 calls, you can get a transcript, summary, and also Voicemail summaries and prioritization.

 

Here is how to use it:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0074868

 

Screenshot of how it looks like in the Zoom Portal (you need to be an Admin to do so)

 

Instructions for the Admin to enable it:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0074867 

 

I hope this answer your question; if that is the case, please mark it as   (Accept as Solution)

 

Kind regards,

Vinnie