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philipmgross
Newcomer
April 24, 2025
Question

Turning on AI Meeting Summary

  • April 24, 2025
  • 1 reply
  • 2 views

I am the only user on my Pro account yet the AI Meeting summary switch is greyed out and i can't turn it on.

1 reply

Josh_Stanley
Community Champion | Employee
Josh_Stanley
Community Champion | Employee
May 6, 2025

@philipmgross , if you are listed as the account owner and you cant turn on, its possible you may have a type of account that is not eligible (ie. account with an out of date BAA).  I would contact Zoom support to work through the process of getting this enabled.

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