Not Automatically Receiving AI Notes | Community
Skip to main content
N
Newcomer
NewhouseProject
Newcomer
January 8, 2025
Solved

Not Automatically Receiving AI Notes

  • January 8, 2025
  • 4 replies
  • 48 views

Previously the AI Companion notes were sent automatically after each call but that is no longer happening. I checked my settings to make sure I have the auto setting actia

    Best answer by ChapmanBiz90731

    As a temporary fix to this issue, I took of the automatic and added the reminder feature so I would not forget it when starting a new meeting.  Now I never lose the summary.  Yea!

    4 replies

    C
    Newcomer
    ChapmanBiz90731
    Newcomer
    January 10, 2025

    I am having the same issue where the automatic setting does not always record the meeting summary.  I still have to manually click the AI button which defeats the reason to have the setting turned on in the first place.

      M
      Newcomer
      MadamePrez
      Newcomer
      January 10, 2025

      Same thing happened to me -- and to another business associate with her account. Getting kind of common, apparently! Looks like we shouldn't count on the "automatic" setting when we start a meeting. I suggest always manually starting it. 

      C
      Newcomer
      ChapmanBiz90731Answer
      Newcomer
      January 11, 2025

      As a temporary fix to this issue, I took of the automatic and added the reminder feature so I would not forget it when starting a new meeting.  Now I never lose the summary.  Yea!

        M
        Newcomer
        MadamePrez
        Newcomer
        January 13, 2025

        Excellent idea. Thank you!

        A
        Newcomer
        AppleTreeSpeech
        Newcomer
        January 14, 2025

        hello I can see the

        Meeting summary with AI Companion

        radio button

        And under that I see these two check boxes:

        Turn on meeting summary automatically when meetings start
        Send an email notification when sharing with users
         
        So I deactivated the automatic. But how do I add the Remind feature? Where is that?
        N
        Newcomer
        NewhouseProjectAuthor
        Newcomer
        January 14, 2025

        Thank you all. I will use the reminder feature as well because I did have the automatic feature selected and it is not consistent. I've also placed a ticket with support because Zoom needs to be aware.  

        M
        Newcomer
        MadamePrez
        Newcomer
        January 14, 2025

        Thank you for placing the ticket. I meant to do that! Did it once before on another issue and the support group did listen and corrected. Let's hope they do the same with this.

        And btw, I discovered you don't have to deactivate the automatic feature. But also setting the reminder will ensure you start the summary. 

        Terms & ConditionsAccessibility statement
        Copyright © Zoom Communications, Inc. All rights reserved.