I have "Create Audio Transcript" checked, but I am not getting transcripts

Forum|Forum|1 year ago
May 14, 2024
3 replies
2 views

I don't know why I am not getting transcripts. I have recordings, I get the email with the link for that, but I never get the email to access to VTT file, nor do I see any VTT files with my recordings. What am I missing?

Best answer by stueker

Hello @crunchyjax ,
did the answer help you with your problem?

S

stueker

Community Champion | Employee

Hello,

the VTT file is only generated for live transcriptions. If you want to get the VTT file with your recording, you need to activate the automated captions during the meeting.
In addition, you can also watch a transcript in full text form when playing back the recording, but it cannot be downloaded.

S

stuekerAnswer

Community Champion | Employee

Hello @crunchyjax ,
did the answer help you with your problem?

C

crunchyjaxAuthor

Newcomer

Yes, I understand now that I have to enable captioning in order to get the transcript with the recording. In fact, I used this feature successfully yesterday.

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded