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D
Explorer
Dons2
Explorer
January 18, 2025
Solved

How to Access AI Summaries

  • January 18, 2025
  • 3 replies
  • 27 views

Hi,

I have a Workplace Pro account. It says I have access to AI Companion. When I set up a meeting a meeting, I select the meeting summary option under Advanced, I think. However, so far I have not been able to locate the summaries. I also record the videos and can find them. 

 

Help please!

    Best answer by Dons2

    Hi, 

    You can see it under the Summary tab in the web portal.

    Or, when enabled to receive via e-mail

     


    Thank you. Found it.

     

    3 replies

    M
    Newcomer
    meline
    Newcomer
    January 20, 2025

    Same for me. They worked until recently - I need them back!

    I
    Community Champion | Employee
    iambobsat
    Community Champion | Employee
    January 20, 2025

    Hi Meline, 

     

    Hi Dons2, 

     

    Thanks for reaching out! I hope you are well. 

    Can you please review your settings? Please see the article guide on how to enable  AI Companion .

    I
    Community Champion | Employee
    iambobsat
    Community Champion | Employee
    January 20, 2025

    Hi Dons2, 

     

    I hope you are well. 

    Can you please review your settings? Enabling AI Companion "Meeting Summary" is not in the "Advanced" tab. It should be enabled under the AI Companion Settings.  

    D
    Explorer
    Dons2Author
    Explorer
    January 23, 2025

    Sorry for the delayed reply. I found where to activate the AI Companion and turned on with various options. I conducted a meeting with these settings. Now how do I locate the summary etc that were created?

    Thank you. 

    I
    Community Champion | Employee
    iambobsat
    Community Champion | Employee
    January 23, 2025

    Hi, 

    You can see it under the Summary tab in the web portal.

    Or, when enabled to receive via e-mail

     

      A
      Newcomer
      AV55555
      Newcomer
      January 26, 2025

      How do you edit the summaries?  Can you ask the AI to make the summary in a customer facing email format?

       

      I
      Community Champion | Employee
      iambobsat
      Community Champion | Employee
      January 27, 2025

      Hi, 

       

      Yes, you can edit the summary via the web portal. Under your Profile, go to Summary and look for the edit option. 

      However, the Zoom AI Companion does not support directly formatting summaries into a customer-facing email format.  You can take the AI-generated summary and tailor it into a professional email yourself.

       

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