How do I turn off "AI" training? | Community
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Newcomer
August 14, 2023
Question

How do I turn off "AI" training?

  • August 14, 2023
  • 1 reply
  • 14 views

I do not want the copyrighted, personally identifiable information, and client confidential information that is the content of my zoom meetings to be used to train any AI systems.  It appears there is no opt-out option. 

 

 

Can someone help with this, please.

 

Since I've not heard back from Zoom technical support on this question I have begun looking into properly secure alternatives. 

1 reply

ZoomVA
Community Manager
Community Manager
August 14, 2023

Hi @billeast Zoom Generative AI features are default off. Customers decide whether to enable generative AI features, and separately whether to share customer content with Zoom for product improvement purposes.  An example of what it looks like for an account owner or admin to opt in and enable these features is provided in the blog, as well as an example of what a meeting attendee will see when they are turned on.