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yoshioka
Newcomer
yoshioka
Newcomer
December 15, 2023
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Downloading Smart Recording content

  • December 15, 2023
  • 7 replies
  • 28 views

Greetings fellows Zoomies!

Not sure if this has been discussed before but the AI Companion Smart recordings are a game changer for staff tasked with creating minutes from meetings as well as students and faculty conducting research interviews on Zoom.  The Smart recording content, however, is not one of the components that can be downloaded from the cloud recording like the video and the transcript.  Is Zoom going to add that functionality?

Thanks,

Ken

    Best answer by YaBoiB

    Hello @yoshioka, 

     

     I completely agree with you that the AI companion Smart recordings are a game changer. It has helped my productivity 10 fold since it was released to Zoomies internally. To answer your question, the meetings summary with AI companion has its own tab on the left side of your web UI profile. Just below your recordings tab. I will paste a screenshot for assistance. You can share and edit your summaries there if you so choose. 

     

     

    We also have a KB article in our support page that is a helpful resource. 

     

    Please click the accept solution button if my response was helpful. 

     

     

     

    7 replies

    YaBoiB
    Community Champion | Employee
    YaBoiBAnswer
    Community Champion | Employee
    December 15, 2023

    Hello @yoshioka, 

     

     I completely agree with you that the AI companion Smart recordings are a game changer. It has helped my productivity 10 fold since it was released to Zoomies internally. To answer your question, the meetings summary with AI companion has its own tab on the left side of your web UI profile. Just below your recordings tab. I will paste a screenshot for assistance. You can share and edit your summaries there if you so choose. 

     

     

    We also have a KB article in our support page that is a helpful resource. 

     

    Please click the accept solution button if my response was helpful. 

     

     

     

    M
    Newcomer
    meline
    Newcomer
    September 11, 2025

    The text in the AI Summary is NOT the same as the text under each Smart Chapter. So it doesn't work if you want to use smart chapter time stamps - they're not equivalent.


    Please mark this UNRESOLVED again and let's get an answer!!!

    D
    Newcomer
    DorothyE
    Newcomer
    December 21, 2023

    That handles getting at and sharing the summary. How about the smart chapters recordings? Any solution on sharing that? Or downloading it?

     

      YaBoiB
      Community Champion | Employee
      YaBoiB
      Community Champion | Employee
      December 22, 2023

      Hello @DorothyE , 

       

       I apologize; I am not familiar with what you are talking about. Can you explain what you mean? 

       

       

      E
      Community Super Champion | Partner
      Eliot
      Community Super Champion | Partner
      December 26, 2023

      please try the following:

       

      Using Smart Recording with AI Companion

      Copy the smart chapter overview to share with others
      On the recording, click Chapters Overview.
      At the top of the dialog, click the copy icon to copy the text to your clipboard.
      Click Close.
      Share the text as necessary by pasting it, such as in an email.

      https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061101

       

      Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

       

      thanks,  eliot

      D
      Newcomer
      DorothyE
      Newcomer
      January 30, 2024

      Sharing the text by sections is pretty easy.. What we were looking for is the ability to have the VIDEO download by chapter

       

      J
      Newcomer
      jcb_mpa
      Newcomer
      May 10, 2024

      Has this changed since original answers? I see the Summary and the Smart Chapters. There is a copy option for the Summary but there is no Smart Chapters Overview. This means that I would have to copy and paste the text produced in relation to each Smart Chapter. Am I missing something?

        J
        Newcomer
        JadeH
        Newcomer
        June 13, 2024

        I'm starting to think I am going crazy - I can't find it either.

        Don't want to have to copy and paste each chapter, timestamp and notes.  

          yoshioka
          Newcomer
          yoshiokaAuthor
          Newcomer
          June 13, 2024

          Thanks for all of the responses to my inquiry!  The Meeting Summary is easy to copy and paste into a Word document but in the Smart Recording, you need to copy and paste the main summary, each chapter summary and next steps into a document.  What I was wondering about is if Zoom will eventually have a download option to download the entire Smart Recording document as one file, just like the video, audio and the transcript.

            E
            Newcomer
            Erin8
            Newcomer
            August 13, 2024

            Exactly, this would be a big step forward.  In the meantime, Otter.ai currently has a summary feature that generates chapter summaries live while an event/meeting is in process that can also be edited later (edits also improve the AI).  The summary feature is included in the freemium version.  See feature details here:

            https://help.otter.ai/hc/en-us/articles/5093383818263-Automated-Live-Summary-Overview

             

            Hopefully Zoom sorts this out soon so we'll no longer need multiple vendors/platforms to capture this content locally.

              yoshioka
              Newcomer
              yoshiokaAuthor
              Newcomer
              January 9, 2025

              @jmathias-You are right-I also saw Eliot's response and I also do not see a button for chapter overview and as a Zoom admin, I didn't see any options to enable chapter overview for ther smart recordings.  Unsure who gets access to that or how to enable it in our ccount.

                C
                Newcomer
                creamcorn
                Newcomer
                August 22, 2025

                The ability to easily copy chapter summaries either as a whole or individually really needs to be implemented.  You used to be able to go to each highlight and drag and copy directly.  Not a great solution, but it worked.  Now you can't even select the Highlighted chapter, you have to go to edit the chapter highlight and copy the Head and the body separately.  Seems very easy to implement an action to simply download all of the smart chapter titles and summaries.  C'mon Zoom.  This is remedial functionality.  Make it happen!

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