AI Summary intermittently not working | Community
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SabineB
Newcomer
September 5, 2024
Question

AI Summary intermittently not working

  • September 5, 2024
  • 1 reply
  • 10 views

AI summary is turned on by default for all my meetings, but some meetings do not provide a summary at all. This is super inconvenient when you don't take notes because you think this is working reliably.

Any suggestions on what is going on here? 

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    October 16, 2024

    Hi @SabineB, thank you for reaching out via the Zoom Community regarding the issue with AI summaries in your Zoom meetings.

     


    This may be due to meetings scheduled before the setting was enabled. For meetings scheduled before the AI summary feature was activated, you'll need to adjust the settings individually. Simply open each meeting, click on "Edit," navigate to "Options," and select "Show." Then, ensure that "Automatically start meeting summary" is checked.
     
    I hope this was helpful!
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