AI Closed Captioning | Community
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Newcomer
adminhuuc
Newcomer
December 8, 2024
Question

AI Closed Captioning

  • December 8, 2024
  • 1 reply
  • 0 views

How do I prevent AI hallucinations from posting profanity?  We Zoom our church service and have started using the ZOOM AI closed captioning for our hard of hearing folks.  We have had a few instances of profanity popping out of nowhere in the closed captions.  It wouldn't be so bad if it wasn't in church!

1 reply

S
Community Champion | Employee
stueker
Community Champion | Employee
December 12, 2024

Dear @adminhuuc ,
if it is for English, you can enable a profanity filter. These articles should give instructions on how to enable and configure it.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073255
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057581

More advanced support that will also include other languages will come in the future.

Does that help and fit your needs?

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