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Newcomer
October 17, 2024
Solved

Accessing full transcript of AI Companion

  • October 17, 2024
  • 2 replies
  • 41 views

How can I access the full transcript, not just the Meeting Summary? 

Best answer by ChrisDavis

At least for some account levels, there is a new feature to allow hosts to retain access to the transcripts generated to support the AI Companion functions. It needs to be enabled at the Account or Group level by an administrator. It's right at the top of the AI Companion settings panel.

2 replies

Community Champion | Employee
October 18, 2024

Hello @sacarmichael ,
in order to access the full summary of a meeting, you would either need to record the meeting or to turn on captions in the meeting, and manually download the captions in the full transcript view, before ending the meeting.
The smart summary feature only provides the summary of meetings but not the full transcript.

Participant
October 21, 2024

At least for some account levels, there is a new feature to allow hosts to retain access to the transcripts generated to support the AI Companion functions. It needs to be enabled at the Account or Group level by an administrator. It's right at the top of the AI Companion settings panel.