disconnection | Community
Skip to main content
Newcomer
July 15, 2025
Question

disconnection

  • July 15, 2025
  • 1 reply
  • 2 views

Good morning, at the office we log in via Zoom to schedule meetings with different people. The problem is that while you're logged in, if someone logs in, you'll be disconnected (not just while you're in a call, but even when you're just logged in and waiting to start the meeting). Is there a way to prevent access if the app is already active on another computer? I'd like to prevent anyone from logging in when I open Zoom and am logged in until I log out. Thanks.

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
July 18, 2025

It sounds to me like you are sharing an account among a number of people.  This doesn't (shouldn't, at least) happen if you are using your own accounts individually.