Badge Printer Settings | Community
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Newcomer
DavePete
Newcomer
October 21, 2024
Question

Badge Printer Settings

  • October 21, 2024
  • 1 reply
  • 16 views

We picked up a Brother 820NWB and a small form form factor Windows 11 machine.  Got everything installed and set it up and as Visitor Check in Kiosk.  Set it up to share the printer using the printer agent and I can now print badges from the Kiosk and from a remote Neat Frame. 

 

I am curious now that I have it setup and printing, there seems to be a lot of wasted space on the badges.  I am curious if there is a way to modify the borders that this thing is printing on to use up more of the sticker (we are running the DK-1234).  There seems to be 3/4 to 1/2 an inch on the sides and a little over 1/2 an inch on top and bottom that is just white space.  Figured if I can make the printing area larger then the text could be bigger or scaled better to make it more legible or possibly make the pictures look better (from what I read that is doubtful though).

    1 reply

    H
    Newcomer
    HueyN
    Newcomer
    December 12, 2025

    Hi Dave, mind if I get your config for the printer? Did you follow the guide and set 62mm on both the printer preferences and the Zoom badge printer template? I'm having issues after checkin with sending the job back to the printer. It seems to print fine outside of Zoom but when the job gets sent to the printer I'm getting the error: wrong roll type, check the print data. I don't think we're using the dk-1234 type. I think we have the 1201 roll type installed. 

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