Whiteboard settings | Community
Skip to main content
E
Newcomer
erinhales
Newcomer
January 27, 2024
Question

Whiteboard settings

  • January 27, 2024
  • 1 reply
  • 10 views

Participants are unable to annotate the whiteboard anymore.

It seems like an organisational access issue, but it is just a personal account, so I don't have an organisation....

In 'in meeting whiteboard' settings under 'whiteboard sharing defaults' I get the error "your admin has disabled this setting for your organisation".

Any help greatly appreciated!

1 reply

A
Employee
AlisonOwO
Employee
January 30, 2024

Hi @erinhales 

Can you give more details like screenshots of the error you meet? And I want to confirm:

1. You use classic whiteboard or new whiteboard

2. Did you share the whiteboard to meeting, but participants cannot edit because of no toolbars?

E
Newcomer
erinhalesAuthor
Newcomer
January 30, 2024

Thanks @AlisonOwO 

The forum won't allow me to attach screenshots!

I'm trying to use new whiteboard, and I am sharing the whiteboard to the meeting, the participants don't have edit permission so can't see a toolbar.

A
Employee
AlisonOwO
Employee
January 30, 2024

I'm not sure whether the participants are not in the same organization.

If your account admin has disable to share the whiteboard with external user, while you share whiteboard to a meeting, participants from other accounts or organizations cannot edit it 

 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.