Error: Please move this window away from the shared application | Community
Skip to main content
Newcomer
November 21, 2021
Question

Error: Please move this window away from the shared application

  • November 21, 2021
  • 1 reply
  • 20 views

Hi, this is my Zoom issue:

 + Whenever I share the screen with PowerPoint , I can't use the "annotate"  function - I can't draw or text anything in the slide. Even when I share other applications, it happens the same thing. 

+ And in the screen, it's the error " Please move this window away from the shared application".

-> I followed some instructions on Internet but it didn't work

  1. Click on Slide Show
  2. Click on Set Up Slide Show
  3. Browsed by an individual (window)
  4. OK

+ However, when I share whiteboard on Zoom, I can use the "annotate"  function :)))))))))))))) 

 

I REALLY NEED YOUR HELP, THANKS A TON ❤️ ❤️ ❤️

    1 reply

    Community Manager
    November 22, 2021

    Hey @Phuong14, can you try to turn on/off hardware acceleration (if on windows) under Zoom Settings > Video > Advanced and see if that helps? 

     

    Phuong14Author
    Newcomer
    November 23, 2021

    Thank you for your reply. I did that already but It's doesn't work