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M
Newcomer
MEGaughan
Newcomer
May 17, 2023
Question

Where are Survey settings in Webinar

  • May 17, 2023
  • 3 replies
  • 5 views

In the documentation, it says that here are settings in the Survey tab which allow you to check whether you want a pop-up survey or a link in the follow up email. (see below) There is no "Survey Options" setting in my webinar Survey tab. What am I missing? 

 

  1. Scroll down to the bottom of the page and click the Survey tab.
  2. Next to Survey Options, click Edit, and select any of the following check boxes:
    • Show in the browser when the webinar ends: Display the survey in a browser when the webinar ends.
    • Show the link on the follow-up email
  3. Click Save to make the change.

Thanks,
Mary

    3 replies

    L
    Employee
    Lennie
    Employee
    May 17, 2023

    You have to create the Webinar then go in and edit to get the Survey options below

     

     

      M
      Newcomer
      MEGaughanAuthor
      Newcomer
      May 18, 2023

      Thanks for the reply. My webinar is scheduled and all set up. Could it be something else? 

      L
      Employee
      Lennie
      Employee
      May 18, 2023

      Check with your Zoom Admin to confirm that Survey is enabled for Webinar.  

      Account Management > Account Settings

       

        M
        Newcomer
        MEGaughanAuthor
        Newcomer
        May 18, 2023

        Thanks, Lennie. I was finally able to get the settings to appear. I had to create a survey question and turn on the "follow up email" option. I think it's because if you're not sending follow up email, then it just does the pop-up. But that's just a guess. 


        Mary

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