Webinar Panelists not able to log in for practice session | Community
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Kilrwat
Newcomer
January 20, 2023
Question

Webinar Panelists not able to log in for practice session

  • January 20, 2023
  • 1 reply
  • 2 views

My panelists are receiving the panelist invites, but when they try and sign in, they are told they need to have a Zoom account in order to do so.

 

Do panelists need to have a Zoom account? While I get it from a marketing perspective, as a user, I find that strange.

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    January 21, 2023

    Welcome to the Zoom Community, @Kilrwat,

     

    Do you have the Require panelists to authenticate to join option enabled in the Webinar?

    If so, see the requirement indicated that they must be logged into a Zoom account.  Uncheck this box, and they should be able to enter the Webinar without a Zoom account.

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