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ChristopherL
Newcomer
October 5, 2021
Question

Personalized Email Address for Webinar Reminder Emails

  • October 5, 2021
  • 1 reply
  • 3 views

Hello everyone,

 

For the webinar reminder emails that are sent to attendees, we would like to have the email address be personalized. Currently, when reminders are sent to attendees, they come from Zoom at no-reply@zoom.us.  We want them to come from our general email address info@ibpa-online.org.

 

Under "Email Settings," we already changed the "Email Contact" to our general email address, but Zoom only uses that in the initial "thank you for registering" email, not the reminder emails.

 

Does anyone know how to change the email that the reminder emails come from?

 

Thank you!

 

Christopher

    1 reply

    C
    Newcomer
    ChristopherLAuthor
    Newcomer
    October 5, 2021

    As a follow-up, instead of the emails coming from Zoom, we want to change the email to say it's coming from Independent Book Publishers Association.

    S
    Newcomer
    SEMJMC
    Newcomer
    October 7, 2021

    Hi Christopher --

     

    In the webinar, under Email Settings, you can edit the name of the Email Contact.  Change the name of your email contact to Independent Book Publishers Association.  All emails (reminder, confirmations, followups) will then show that name as the sender.

     

    Good luck! 📧

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