Participants List During Meeting
I have been running Zoom Webinars with Windows 10 for over a year now and today (for the first time), I could not see the participant names in the Participant window during the webinar ! I had 12 people attending and only 2 or 3 names showed in the Participants window. They could all use Chat and use Q&A, but I could not see them in the participants window and therefore they could not raise their hands, and I could not activate their microphones. Also, only those people who showed in the participants window were able to see the Poll I launched too!
I tried ending the webinar and updating my copy of Zoom and then re-booting my computer. I then started the webinar again and they all joined in and same problem occurred. Seemed to randomly show a few names only and all others did not show (different names showed this time).
I then tried ending the webinar and creating a new webinar. I got them all to sign-in to the new webinar. Still had the same problem. I have no idea what is causing this problem. I have been running webinars all week and have not had any issues (no issues over the last year for that matter).
Can anyone help??