Multiple languages interpretation - technical problem? | Community
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Newcomer
December 15, 2021
Question

Multiple languages interpretation - technical problem?

  • December 15, 2021
  • 12 replies
  • 1 view

We host webinars with 3/4 different languages and we assign languages to different interpreters.

When somebody in the webinar wants to make a question to the relator the interpreter of his language translates the question in the language of the relator. But the other interpreters cannot hear the translation of the question done by the interpreter, they only can hear answer from the relator. Why it?

    12 replies

    DanaCSM
    Employee
    Employee
    December 21, 2021

    This is by design. By being assigned as an interpreter they will only hear the main language to be able to interpret back to the language that they have been assigned with. If they wish to hear the translation of the question from another interpreter they will need to leave their interpretation channel and join the channel of the interpreter who just translated. 

    DanaCSM
    Employee
    Employee
    December 21, 2021

    This is by design. By being assigned as an interpreter they will only hear the main language to be able to interpret back to the language that they have been assigned with. If they wish to hear the translation of the question from another interpreter they will need to leave their interpretation channel and join the channel of the interpreter who just translated. 

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    January 13, 2022

    Did anyone encounter a problem with not being able to switch back to the native channel once one is connected/switched to (simultaneous) interpreting secondary channel while performing the role of interpreter ? (Mind you, the interpreter who is not designated the host of the meeting)

     

     

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