Issue Enabling Backstage Feature During Webinar Creation on Zoom
Hi everyone,
I am using Zoom Workplace Business with the Video Webinar option enabled. I am experiencing an issue with activating the Backstage feature while creating my webinars.
In my account settings, I can find and enable the Backstage option without any problem. However, when I create a new webinar or edit an existing one, I cannot find the option to enable Backstage within the webinar-specific settings.
Here are the steps I have followed:
- I have updated the Zoom app to the latest version available.
- I have verified that the Backstage option is enabled in my account's general settings.
- I have tried creating a new webinar and editing existing webinars, but I cannot find the Backstage option in the webinar settings.
Has anyone else encountered this issue or knows how to resolve it? Is there any step I might be missing or any specific requirement to use this feature?
Any suggestions would be greatly appreciated!
Thanks in advance for your help!
