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Newcomer
October 8, 2021
Question

Expanding Webinar Participants

  • October 8, 2021
  • 2 replies
  • 0 views

Hello-

I have a scheduled webinar that exceeded our expectations for registered attendance.  My license allowed for 100 participants, so I added a 1-month license to increase my webinar capacity to 500.  

 

Will this new license automatically apply to my existing webinar?  Will more than 100 people be able to participate?  I want to confirm this ASAP.  

 

Thanks in advance-

 

    2 replies

    Ohkawa
    Community Champion | Customer
    Community Champion | Customer
    October 8, 2021

    Hi, Gustie

     

    Yes.

    Your new license automatically apply to your existing webinar.

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 8, 2021

    Hi @Gustie 

     

    Yes.

     

    Just remember to assign the license to your Webinar user, after you purchase it.

     

    Also remember to check for any registration-limit on your Webinar. This is a separate number. You can set it to anything you want, but I have seen it default to the (maybe original) capacity of the Meeting/Event.

     

    Newcomer
    March 21, 2022

    I have a similar question. Where do I find confirmation that the capacity increased to 500?  My general account settings say 100 and I could not find confirmation in the Meeting settings. Thanks, where do I find confirmation????

    Newcomer
    March 21, 2022

    I'm also wanting to increase my webinar capacity, as a one-off, due to an unexpected number of bookings. Where do I add a one-month extension from 500 to 1000? Many thanks