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LucaPaleari
Newcomer
Newcomer
December 5, 2025
Question

ZVA and Manage Engine integration

  • December 5, 2025
  • 0 replies
  • 4 views

Hi everyone.

 

I'm trying to setup the integration between AVZ and Manage Engine ServiceDesk Plus.

Based on the KB https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057946 I insert "itdesk" and select my region (EU).

 

I'm redirected to the auth page on Zoho but after the authentication process I land on an error page that says: 

 

Invalid Client
Client ID passed does not exist
 
Any idea?
Is the ServiceDeskPlus supported or do I miss something?
"itdesk" refers to other ManageEngine products?
 
Regards
Luca