If you are using ZVA Chat 2.0 agents to escalte to a video call, you will need to whitelist the domains below:ZCC USA-Based CCIZP https://us01cci.zoom.us/", CCIZPAPI https://us01cciapi.zoom.us CDN resource https://us01ccistatic.zoom.us/us01cci/web-sdk/" CDN backup https://us01ccistatic-a.zoom.us/us01cci/web-sdk/" Campaign https://us01campaign.zoom.us/ SCHEDULER https://scheduler.zoom.us ZFS https://file.zoom.us ZFS https://file-paa.zoom.us/ ZPNS wss://zpns.zoom.us/ws ZCB https://us01-zcb.zoom.us/static/resource/cci/ Log https://log-gateway.zoom.us/nws/join/logger/zccfelog Integration https://dev.zopim.com (zopim chat) https://static.zdassets.com (zendesk widget) VideoSDK&RWC/RWG US01 EU01 SA01 VideoSDK CDN https://source.zoom.us/videosdk/ VideoSDK Web auth endpoint https://zoom.us/wc/lsdk? VideoSDK log endpoint https://log-external-gateway.zoom.us/meeting-external RWC rwc*.*.zoom.us RWG zoom*rwg.*.zoom.usIf you are a Chat ZVA 2.0 US01 EU01 SA01 ZVA chat api https://us01apizva.zoom.us/ CCIZP https://us01cci.zoom.us/", CCIZPAPI https://us01cciapi.zoom.us CDN resource https://us01ccistatic.zoom.us/us01cci/web-sdk/" CDN backup https://us01ccistatic-a.zoom.us/us01cci/web-sdk/" Campaign https://us01campaign.zoom.us/ SCHEDULER https://scheduler.zoom.us ZFS https://file.zoom.us ZPNS wss://zpns.zoom.us/ws ZCB https://us01-zcb.zoom.us/static/resource/cci/ Log https://log-gateway.zoom.us/nws/join/logger/zccfelog Integration https://dev.zopim.com (zopim chat) https://static.zdassets.com (zendesk widget)

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Whitelist Domain Update