Integrating Manage Engine to ZVA

​@Vivimord : It depends on what you’re using Manage Engine for… tickets, knowledge base, CRM. It must be ManagedEngine CLOUD. We can not integrate Manage Engine On-Prem. The connector we have in the marketplace is for the knowledge base. You can see that under “scopes” and “ZVA Knowledge Base” listed. 

In addition to that, there is the integrations tools that you can configure with ZVA and use the documented Manage Engine / Service Cloud API documentation (https://www.postman.com/servicedeskplus/servicedesk-plus-api/overview?sideView=agentMode). 

If you’d like to hire one of our fantastic partners to help you integrate this, please look at the contributors on this forum and reach out to them. Their profile indicates if they are a partner of Zoom. 

Hey ​@Vivimord drop me a note either on here on LinkedIn, we could provide some assistance. Not done so with Manage Engine so far, but should be fairly self explanatory.