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February 17, 2026
Question

gmail login

  • February 17, 2026
  • 1 reply
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i switched my gmail handle and zoom didn't recogize it so it made me make a new account

    1 reply

    ExpertswhoJohn
    Community Super Champion | Customer
    Community Super Champion | Customer
    February 19, 2026

    Hi ​@A C 

    Zoom identifys everyone by the email address, so if you change that it will confuse zoom.

    To change email is reay hard, but you can do it if you have a paid account.

    In admin you would setup a new account with the new email, and then transfer the licence to the new user,
    Laslty you would delete the old user and then ask zoom to transfer to the new account.

    Please like and mark as the solution if this helps

    All the best

     

    John Drinkwater

    Independent Zoom Strategy Consultant

    Zoom Community Super Champion.

    Zoom Developer Champion

    https://www.linkedin.com/in/johndrinkwaterlordzoom/

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