zoom recording set as public but when accessed, it says there's no permission

Forum|Forum|4 years ago
October 20, 2021
2 replies
24 views

I had a zoom recording and the sharing option is set as "public".

But when I send out the link, it says there's no permission and only I can access this.

Is there any way to fix this?

I want this link to be able to be accessed by anyone with the link.

Thank you!

M

Mathi

Newcomer

@goldddan ,

Sign in to the Zoom web portal and navigate to Settings.
Click the Recording tab.
Disable Require users to authenticate before viewing cloud recordings.
If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.

G

goldddanAuthor

Newcomer

It is already disabled, and also as shown here, I wonder why it doesn't work 😞