upgrades

Hi lwilson4,

That's frustrating! My best guess is perhaps a system requirement issue. Are you able to restart your computer? I recommend ensuring that your computer meets system requirements first and install any system updates that may be available. Once done, uninstall and download Zoom again for a fresh start.

See also:

Zoom system requirements: Windows, macOS, Linux 

System requirements for iOS, iPadOS, and Android 

Upgrading Zoom to the latest version 

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