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swatiasnani10
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March 21, 2022
Question

Network error issue in Zoom

  • March 21, 2022
  • 1 reply
  • 51 views

Hi everyone,

 

I have been facing an issue in connecting to my Zoom for last few days.  Whenever I try to login,  it shows that it is connecting and then after a minute, it gives an error in network connection. I am able to connect to zoom using same network in other devices but not in my I mac lately. I tried deleting and re-installing the app. I tried using the web browser Zoom too. But, nothing is helping!

 

I would appreciate any help.

 

Thanks!

 

Best

Swati

      1 reply

      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 21, 2022

      @swatiasnani10 

       

      Found some related post that you may want to try.

      https://community.zoom.com/t5/Meetings/zoom-does-not-connect-to-internet-in-Mac/m-p/1927

       

       

      If you have a Mac - I had this issue for ages and was unable to resolve it. I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

       

      https://superuser.com/questions/1671647/zoom-on-macos-catalina-hangs-on-connecting-gets-error-unable...

       

      I did this by going to Applications -> right clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file.

       

      After this, I reinstalled and it successfully worked.

       

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