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L
Newcomer
lailasaad
Newcomer
August 15, 2021
Question

error in upgrading

  • August 15, 2021
  • 1 reply
  • 0 views

Too many attempts to update payment method. Please contact our Support team to get more help

 

this is a message and I can't upgrade for my meeting ... I need support

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    August 17, 2021

    Hey @lailasaad, so sorry you're experiencing this! I would suggest reaching out to our billing team if you're having issues with updating your payment method. You can create a ticket with your billing team at support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032. Hope this helps and reach back out if you run into anything along the way. Thanks! 

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