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R
Newcomer
Rotemash
Newcomer
October 17, 2021
Question

delete recordin files

  • October 17, 2021
  • 2 replies
  • 5 views

Hi all.

I deleted by mistake more than 5000 recored. 

how can i recover them more than 15 each time?

thanks

Rotem

    This topic has been closed for replies.

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    October 18, 2021

    Hey @Rotemash, you can look into the Recover a deleted cloud recording KB article. Hope this helps! 

    R
    Newcomer
    RotemashAuthor
    Newcomer
    October 28, 2021

    Hi. @RN52_2 

    I have been there. the problem that i have more than 3000 records that i deleted by mistake. the max files that i can choose is 15 look in the picture.

     

     

    I want to know if i can choose more than 15? or choose all? 

     

    R
    Community Manager
    rn-zm
    Community Manager
    October 28, 2021

    @Rotemash, wow! That's a lot of recordings to recover, assuming if you can't choose more than 15 at a time there's a limitation to the number you can select at once. 

     

    From what I am seeing this is a limitation on the website.  I would recommend putting in a Feature Request to add the ability to choose to have more than 15 entries on the page here at zoom.us/feed. 

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