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D
Newcomer
DylanDraper919
Newcomer
April 18, 2022
Question

Can't access a recording

  • April 18, 2022
  • 3 replies
  • 0 views

I have a local recording, and I can see the one I need, but when I click on it, I get a message that says I have to login with the same account to listen to recording.  I am in the same account and I have to get access, please help!

    3 replies

    J
    Newcomer
    JepZoom
    Newcomer
    April 19, 2022

    Is it possible for you to send a screenshot of the error that you received?

    A
    Newcomer
    AHaynes
    Newcomer
    May 12, 2022

    I believe it wants you to use the desktop app and log in to that with the same details. It should then open up.

    D
    Newcomer
    dawn51080
    Newcomer
    July 28, 2022

    I tried using the desktop app and logging in and I still cant open the video

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