account - I am paying £14.39 per month and yet zoom is telling me I only have the free account> Why? | Community
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Newcomer
June 25, 2022
Question

account - I am paying £14.39 per month and yet zoom is telling me I only have the free account> Why?

  • June 25, 2022
  • 2 replies
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    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 26, 2022

    Hey, @MY58 and @2j41_2 --

     

    This is a common issue.


    You need to assign your newly purchased license to your user account. See this web page for assistance:
    https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 

    Bri
    Community Manager
    Community Manager
    June 27, 2022

    Hi @MY58! If you found @Ray_Harwood's post helpful, don't forget to accept it as a solution ✅