About Mokihana

Mokihana · 2023-01-09 07:34 PM

Preview attachment temp.jpgZoom rolled out a system update on 12/28/2022 which caused video issues to occur, freezing with flashing multi colors occurs. I have reported this issue each time there is an issue, which means this occurs repeatedly during...

Mokihana · 2023-01-19 06:06 PM

Zoom update to correct this issue rolled out in 1/16/23 to v. 5.13.5This should correct the freezing issues everyone is having. I've been away so have not had ability to update .Temporary solution which worked for me was to uncheck box "optimize vide...

Mokihana · 2023-01-12 10:51 AM

Poked around other sites and found this response from Zoom Support: Appears the fix will occur 01/16/2023Chris V. (Zoom)Jan 12, 2023, 12:15 ESTHi, Thank you for contacting Zoom Support, my name is Chris and I'll be working on this ticket with you. I ...

Mokihana · 2023-01-12 10:24 AM

Aloha e Ken, is the freezing screen no longer an issue with the temporary fix? Zoom sent me a link to update to 5.13.4 and I hesitate since their update has nothing to do with correcting this major bug. Also, are you on Windows? Mahalo.

Mokihana · 2023-01-10 07:11 AM

Same issue since 12/28/22 rollout. Definitely will share any resolution!

Mokihana · 2023-01-10 07:09 AM

Mahalo for response Brandon. I believe this not to be a CPU issue. No other applications are running when I have Zoom. This issue is new to what appears to be many users across the Zoom platform and not just my system as of 12/28/2022 rollout. I have...

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12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

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12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen

Re: 12/28/2022 Zoom Update Video Freeze With Flashing Multi Colored Screen