cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

witheboard on Version 5.15.2 not working

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

Hi

I have an issue when I try to start witheboard on Version 5.15.2(18096), it shows the witheboard window but keeps loading and I can not select anything also not able to create a new one.
On the WebPortal it looks everything good.

I updated to the newest version 5.15.3 but still same issue.

 

 

Any idea?

Thanks

 

Let's be realistic. Let's do the impossible!
1 ACCEPTED SOLUTION

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

after deinstallation of zoom client with clean_zoom and reinstalling the newest version the witheboard works again.

 

Let's be realistic. Let's do the impossible!

View solution in original post

3 REPLIES 3

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

I´m using Windows 10 as OS...

Let's be realistic. Let's do the impossible!

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

When someone in the meeting starts the witheboard I get the following message..

Zoom_EfmATbZqOz.png

 

When I try to start a witheboard I get the following situation:

Zoom_fa6oTZ6jlM.png

Let's be realistic. Let's do the impossible!

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

after deinstallation of zoom client with clean_zoom and reinstalling the newest version the witheboard works again.

 

Let's be realistic. Let's do the impossible!