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videos not playing in the whiteboard

Marina99
Newcomer
Newcomer

I use a Lenovo Ideapad computer, have the latest version of Zoom, and use the whiteboard for educational purposes. Every time I insert a video into the whiteboard, it doesn't allow playback; I have to stop sharing the whiteboard, go to YouTube, show the video, and then go back to sharing the whiteboard. Why does this happen?

 
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