Zoom Crashing when sharing screen or whiteboard

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-01-19 01:24 PM
Suddenly, I am having trouble with my meetings crashing and kicking me out when I try to share the whiteboard or computer screen. It seems to happen more in the morning meetings than later in the day. The chat bot says to update Windows, but I don't want to update to Windows 11. I tried deleting Zoom Client and reinstalling it, but it is still happening. Does anyone have advice for me?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2022-03-29 08:35 AM
Hi @mom31257, do you have any of the following enabled in your Zoom client settings > Share Screen (some of these options are advanced > advanced
Enable or disable the following that may be increasing hardware acceleration and bandwidth usage:
- 'optimize for video clip'
- 'Use Hardware acceleration to optimize video sharing"
- 'Use TCP Connection for screen sharing'
More info on Managing advanced screen sharing settings
Zoom Community Moderator
he/him/his
Have you heard about Zoom AI Companion? ➡️ Check it out!
