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Newcomer
SandiK
Newcomer
April 16, 2024
Question

Whiteboards Missing From My Library

  • April 16, 2024
  • 1 reply
  • 0 views

All of my older whiteboards are missing from my whiteboard library.  Only 2024 boards are showing up.  I did not delete them.  They were not created within a meeting.  

 

I've had trouble for a while when I get to the whiteboard library but always manage to click around enough they finally show up.  

 

Any ideas?

1 reply

BakerHe
Community Champion | Employee
BakerHe
Community Champion | Employee
April 18, 2024

Hi @SandiK I am glad to hear that your whiteboards show up finally.

In case someone happened to the same issue. I want to provide more details here.

 

Firstly : zoom won't remove our whiteboards without our approve.

But make sure this option is disabled (Default Disabled) 

 

Related article : https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058624#:~:text=In%20the%20navigation%20menu%2C%20click%20User%20Management%20then%20Groups.,to%20enable%20or%20disable%20it.

 

 

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