cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Whiteboard

Anastasia1889
Explorer
Explorer

‎2024-06-28 11:41 AM

When I share the board with other people, they sometimes lose the "add image to the board" button. Why is this happening?

0 Likes
2 REPLIES 2

FlexLiu
Zoom Employee
Zoom Employee

‎2024-07-02 06:46 PM

Hi, can you confirm if your account have enabled this setting as screenshot below? account management -> account settings -> whiteboard -> other settings -> Allow users to upload files to Whiteboard (zoom.us/account/setting?tab=whiteboard)

FlexLiu_0-1719971148769.png

 

0 Likes

Anastasia1889
Explorer
Explorer
In response to FlexLiu

‎2024-07-06 03:40 AM

this setting is enabled, but the error still exist 

0 Likes