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Zoom AI Companion2022-09-22 06:04 AM
I have prepared a few boards for the whiteboard before my meetings.
When I go live only the first page content can be seen by me and the participants of the meeting.
When I go to the 2nd or 3rd page all I get is a blank screen, no content at all. If I end the meeting and go back to the whiteboard the content is still there?
2022-09-28 02:48 PM
I am having a similar problem in that all three whiteboards I have created now show up completely blank outside of the meeting. I have submitted a help ticket.
2022-10-20 09:42 AM
Same issue here!!! So frustrating!!! Did submitting a help ticket help, Kokoko?
2022-10-20 10:13 AM
Zoom's engineering team has reached out to get it fixed. We've tried several different things with no success. I'm still missing about 4 hours worth of collaborative information that got lost in my whiteboards. 😞 They are working on it, but no solutions. I'm very disappointed in this product.
2022-10-20 01:23 PM
Wowza! Sorry to hear about the 4 hours of your collaborative info getting lost. That is awfully frustrating and disappointing for sure. Thanks for sharing your progress with the engineering team. I hope Zoom can get it figured out soon.
2022-11-30 04:24 PM
It took until today, but my whiteboard content has been retrieved by Zoom's engineering team. Grateful they kept going until it was solved.