cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Whiteboard not saving objects?

Nekrekab
Newcomer
Newcomer

I have a whiteboard that I have copied an image into.

 

I'm trying to prep for a meeting by marking the image up with shapes and text boxes.

 

When I left the whiteboard and came back to it only the first 3 or 4 shapes that I put on the whiteboard came back. I've tested this several times and this continues to be the case.

 

I am a licensed user.

 

I am experiencing this both in the app and the web portal.

 

Is this a limitation based on license or is there a setting or something somewhere that I've missed?

 

Thanks for any help you can give.

 

I've shared the whiteboard at https://us02web.zoom.us/wb/doc/pz6SC5B0S7ixHvG4yPk7jA/p/35048642077708

 

 

1 REPLY 1

AlexMa581
Zoom Employee
Zoom Employee

Hi @Nekrekab ,

This is fixed now. If you’re still encountering issues, let me know, and I’d be happy to help further!

alexma