Whiteboard activates but clients cannot see what is on it. | Community
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Newcomer
Mindsmith
Newcomer
June 5, 2023
Question

Whiteboard activates but clients cannot see what is on it.

  • June 5, 2023
  • 3 replies
  • 1 view

Anyone had this problem? When I us the whiteboard since the most recent upgrade, clients cannot see what I am writing on it which is a bit of an inconvenience to sy

      3 replies

      R
      Community Manager
      rn-zm
      Community Manager
      June 12, 2023

      Hi @Mindsmith could you please confirm which version of Zoom you're referring to when you say the Zoom whiteboard isn't writing down information for your participants? Looking at past support cases, I am not seeing any issues around this thus far. 

      I
      Newcomer
      iyengaryogattp
      Newcomer
      June 21, 2023

      I do have the same issue today. Many of the participants not able to see what I'm sharing. 

      What I shared as:

       

      What they see

       

      S
      Newcomer
      samwitz
      Newcomer
      June 21, 2023

      Having the same issue when I uploaded a pdf to a whiteboard.  Shared whiteboard but pdf was not seen by participants.

       

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