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Whiteboard - Not being able to see information being added

LinGr
Newcomer
Newcomer

I've recently tried to use the whiteboard in group sessions.  Have set up the whiteboard with several pages and headings in advance - all visible and I've been able to add info to the boards.  When participants have started to collaborate and add info to the boards, I lose all visibility of what was previously on the board and what's being added.  This is limiting me using the whiteboard as I can see nothing to facilitate discussions.  When I save/export the boards I can see the information.  I'm using Zoom Version 5.13.11 (16405).  Any ideas how to fix this?  Thanks

 

1 REPLY 1

BakerHe
Community Champion | Employee
Community Champion | Employee

hi @LinGr , have you try on this ?

BakerHe_0-1686204061976.png

If you still can't see any contents after click this button, can you check the mini map

BakerHe_1-1686204261693.png

If you see nothing on the mini map, please check if you are located on the correct page.  Zoom whiteboard supports multiple pages.

BakerHe_2-1686204360784.png